How to handle and prevent returns from your eCommerce website

How to handle and prevent returns from your eCommerce website

Return is a common thing that is hated by every eCommerce site holder or business. As it takes a whole process again, for example, you sold a thing and the customer returns it after that whole process starts again to sell it so it’s very complex and boring.

Everyone wants to get rid of these returns and many websites make various strategies by which they can prevent or minimize returns. In this article, we are going to discuss How to handle and prevent returns from your eCommerce websitE. 

Let’s get started 

Deliver the same product 

try to provide the same products as shown in pictures to your consumers which provides satisfaction to consumers. If you provide products as per their order, why does any customer return your product?

Ask for customers’ reviews 

You have to ask your customer to write reviews about our products and motivate them by giving rewards to do so. It helps you in determining the quality of your product.

Provide Size guidelines 

Most of the clothes get a return because of size and by providing size guidelines we will prevent the returns because it helps in measuring the size in an efficient way and customer gets a better idea for their sizes.

Get every order right

Don’t replace customers’ orders, which means don’t make mistakes while shipping and stick to all addresses carefully which leaves fewer errors.

Prioritize your packaging

By increasing the quality of your packaging, you will prevent defects which automatically leads to prevent returns because if you provide a good product no customer will return it. 

Finally, we will say that most of the returns are because of companies’ mistakes but there are also some frauds available in the market who return products to do frauds. We will just improve our mistakes and there are best ways we suggest in the article to prevent returns.

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    eTCS is an leading web solutions and software solutions company in UAE. Our passionate and talented teams are expertise all kind of website design and software development. We are engaged in creating new and effective ways to make our online solutions better and better. Our company's deep focus is on providing high quality website design, website development, application development, seo services, mobile app development, erp software, crm software, library management system software and hospital management system software products. We provide solutions & services in Dubai, Ajman, Sharjah, Abu Dhabi, Middle East regions, India and USA.