Omnichannel Marketing- Acquiring omnipresence in marketing

How to handle and prevent returns from your eCommerce website

In every business and industry, we see the competition rising and turning fierce marketing technique that makes them omnipresent on many of the varied platforms. Brands are now adopting gradually a multi-channel approach to the market, selling and serving so that the customers get an experience that can be personal and give the customer attention and enhance their retention.

It is said that the businesses that turn towards omnipresent strategies have 90% more customer retention than other companies. Well, the omnipresent market is certainly growing fast ground and spreading fast.

Here are some things that can be done:

  • Store important customer data on-site in a few minutes.
  • Automated emails can be sent with customized offers to the customer.
  • Free in-home demos or sales calls can be reached out of the offer.
  • Special events and sales can be set up and customers can be invited.
  • People can be reminded through social media platforms, which can also serve as a form of advertisement.

Evolution Of Marketing

Talking about the digital lives that we live today and spending most of the time on different social and digital platforms, putting updates, views, thoughts, and other parts of life in moments, it has become essential for brands to expand and reach out to their customers right out.

Creating existence on the many channels is what may help the brands to actually gather omnipresence, which is adopting a holistic approach of allowing any customer to have an experience from whatever medium or device, and from wherever they want, instead of any specific website or social media like Facebook experience on desktop, tablet or mobile, from a specific location, ant particular time.

It is all about spending time and showing the effort to explain to customers that the business is committed to making a personal, meaningful, honest, and relationship beneficial to both. It is also actually showing people knowing even if they have packed schedules and many other options there – and still, we are the business and work with them on their terms.

Omnipresence needs more than just marketing any business through many channels. That needs having a stable part of the information, a relatable and manageable benefit, and an interactive session all the time the customer experiences the brand and its products – from the first view to finally the sale to the loyal customer.

Get in touch with Us..



    Al Sharq Street, Al Gulaya, Sharjah, United Arab Emirates

    +971 55 537 8122


    eTCS is an leading web solutions and software solutions company in UAE. Our passionate and talented teams are expertise all kind of website design and software development. We are engaged in creating new and effective ways to make our online solutions better and better. Our company's deep focus is on providing high quality website design, website development, application development, seo services, mobile app development, erp software, crm software, library management system software and hospital management system software products. We provide solutions & services in Dubai, Ajman, Sharjah, Abu Dhabi, Middle East regions, India and USA.