“Shopping is only meant to be physical” this was the belief of most of the population in today’s time. But, why eCommerce is overtaking the retail industry. Why people are unconsciously following eCommerce and repeatedly purchasing from them? Well, the questions are very interesting. Let us know how the retail industry is being influenced by the eCommerce industry:
Convenience: To shop from an online store, you don’t need to visit anywhere. As it can be done by just sitting on your sofa through your smartphone. This is was everyone wants during a covid-19 pandemic. This is how the retail industry is losing its market to eCommerce giants.
Global Reach: One of the major benefits of eCommerce businesses is that you can reach out to global products. But, in the retail industry products are limited to a geographical reach. Moreover, it takes hard work to visit more and more retail stores as it takes a lot of time.
Reviews and Rating: Existing buyers have an option to post their reviews and rating. This is another major benefit for eCommerce customers as they can know more about the product from their real users before purchasing.