14 Unique Problems Of eCommerce Website Design

Nowadays, online retailers make tons of mistakes with their e-commerce website design which are very easy to fix. If you will avoid all these problems with your ecommerce website design, it will improve the experience of your customers.

So, let’s discuss some of the major problems that most retailers do with their website design.

A lack of detailed product information: Most e-commerce website owners did not provide full information about their products and their customers find it difficult to examine the product.

Hiding contact information: A lot of websites are there which does not contain contact information with which customers find it difficult to contact you.

A long checkout process: Some websites have a long checkout process that makes the customer irritated.

Requiring an account to order: Websites should have a separate account option so that users did not find it difficult to complete the process.

An inadequate site search engine: Many websites did not have an adequate search engine which results in not giving them a proper ranking on Google.

Poor customer service options: eCommerce Website Design should have good customer service options to attract visitors.

Tiny product images: Many websites have tiny images of their products and that causes problems for their customers.

Only one product image: If you will add only one product image, your customers will not get complete information about your products.

A poor shopping cart design: Your viewers will not be able to add many products to their cart if you will have a poor cart design.

Lack of payment options: Most of the eCommerce Website Design lack payment options and customers find it difficult to make payments.

Not including related products: Websites should have related products also so that your customers may have a variety of options to select.

Confusing navigation: Many websites have confusing navigation that makes the customers angry and irritated.

Not including shipping rates: Some websites did not include their shipping rates and at the time of delivery customers find it difficult to understand.

Not putting a focus on the products: Some ecommerce website design did not put focus on the products and explain the products with which customers face a problem.