Common FAQs & E-Commerce related questions

Will my E-Commerce website be Search Engine Friendly?

Robust,100% XHTML compliant with all new updates make it a benchmark product. Our forte lies in its capability to stay ahead from other solution providers and taking friendliness to the next level by producing the unique title and meta tags on every page. In other words, it is always good to have a site that does not have any code errors which normally prevent search engines from indexing your site correctly. eTCS takes care of these issues and creates keyword-rich file names thereby fascinating search engines by placing keyword-rich ALT tags in suitable places. Consequently, we make your website search engine friendly, so to be visible and rank well to result in more sales producing traffic.

Are Templates Being Used To Design My Store?

At eTCS, we consider your business is unique and therefore it deserves special attention. We do not use templates to design your website.  On the contrary, a unique design concept is created; all new ideas from the eTCS stable. This is the very reason our every E-Commerce package appears new although it includes your own design concept based on your business. The design department at eTCS works in sync with you to get an anexceptionally distinctive look for the success of your online business.

Can I design my own site?

Why not? If you have a design concept running in your mind, share it with the dedicated design team of eTCS who will work on it and present the final product.  We bet, the completed design of the finished product when the fully implemented functional website will appeal to you as much as it will appeal to your customers.

Does eTCS offer logo design or other custom design services?

An in-house accomplished team of design professionals at eTCS will give you the appropriate logo design. Moreover, as per your business requirement, they can assist you with development of your company logo, newsletter templates in addition to the overall branding by creating a unique presence in the competitive market place.

Do I Require Any Special Software to Run My Store Using eTCS?

Not necessary. eTCS is a web-based application and can be accessed via any standard web browser.

What kind of product description fields do you support apart from the product name? Do you also allow merchant defined fields?

eTCS supports unique title tag, keyword, meta tag besides product description fields in order to help you get search engine visibility down to the product level. Moreover, we can easily accommodate them provided your product catalog has unique parameters.

What marketing features are offered?

eTCS offers all the latest marketing and up-sell features including; gift certificate, wish list and tell-a-friend. All featured and related products are seamlessly integrated into your website.

If a unique business requiring a complex and customized site, is there a solution?

Yes, the solution can be provided, as eTCS specializes in designing and developing complex, customized E-Commerce solutions and Websites. We would be more than just privileged to discuss the unique needs of customers and provide with an appropriate bespoke solution.

What kind of customer support do you offer?

We are available beck and call over the live phone, weekdays at official timings.  You may also contact us through E-Mail and social forum.

What type of training do you provide?

Initially, eTCS provides standard training session with every eCommerce project implementation. Furthermore, customized training programs are available in various disciplines such as; Search Engine Marketing, catalog development, building a successful E-Commerce business.  We can also offer training for any integrated solutions or custom applications that we may build for you according to your business requirement.

Do you offer Search Engine Optimization services?

Yes, we do. In fact, the expert and qualified Internet Marketing department of eTCS offers a comprehensive suite of services which is designed by keeping in mind your business and to improve your chances of being found by search engines.  This leads to acquiring high rankings in multiple and well-defined searches. We would achieve this task through search engine positioning and search engine optimization. Further, we will perform the extensive research needed to design and develop a comprehensive future marketing plan that meets the needs of your unique business goals, ultimately.